Urban policies and projects that are expected to promote sustainability are often focused on the built environment and the technical infrastructure. Less attention is given to changing lifestyles and everyday practices, even though citizen and consumer behaviour have a tremendous impact on resource consumption in our cities. In the CASUAL project we have investigated sustainable living and consumption patterns by including citizen and consumer perspectives in the governance of urban areas. We have explored new forms of inclusive urban governance by looking at collectively organised initiatives outside formal planning procedures (so-called urban living labs). In addition, planning for sustainable mobility has been investigated through a focus on transit-oriented developments. This is the project’s synthesis report.